Rivendell is a proud supporter of Mexico Medical Missions
Terms & Conditions of Sale
Account Terms Agreement: Accounts are due the 10th day of the month following purchase. Finance charge of 2% (24% annually) charged on past due accounts and purchaser agrees to pay collection and/or attorney fees for collection. We are not responsible for product after leaving Farm. Sod payment is due upon receipt.
Prices: All prices are subject to change without notice. All orders will be invoiced at the price in effect at the time of shipment.
Packaging &Handling Charge: All merchandise ordered for shipping via UPS or USPS will have included with the shipping charges a $2.50 packing and handling charge per individual package. A $4.75 boxing charge will also be assessed on certain items, such as most bagged goods, containers, trays, grass seed, etc. Please consult with our sales representative when ordering this type of merchandise.
Terms: Payment for merchandise is net cash or check with order unless approved credit with RD&SF has been established. All invoices other than net cash or check shall be governed by the credit terms currently in effect and as found on reverse side of Picking List and/or Invoice. Your acceptance of merchandise shall constitute your approval of these terms.
Returned Checks: There will be a $25.00 charge for all checks returned for whatever reason.
Claims & Sellers Liability: All claims for alleged defects in goods or shortages should be deemed waived unless made in writing to seller within 10 days of receipt of merchandise by buyer. Buyer shall afford seller prompt and reasonable opportunity to inspect alleged defective goods. Seller liability shall be limited to the replacement of any defective goods, which in no event shall include buyer’s costs, lost profits or good will, or any other special or consequential damages.
Shipping: All merchandise purchased from RD&SF will be shipped F.O.B. our warehouse or shipping point. Freight charges are collect and goods become the property of the buyer upon acceptance of the goods by the buyer’s agent (by the carrier) in good condition. The carrier is responsible to the buyer for the complete and safe delivery of goods. We reserve the right to make partial shipments, unless otherwise expressly stipulated. All such partial shipments shall be separately invoiced and paid for when due without regard to subsequent deliveries. It is the buyer’s responsibility to file claim with the carrier, if the carrier fails to deliver the goods complete and in good condition. RD&SF will be happy to furnish advice in filing claims upon buyer’s request.
Return Policy: RD&SF PRODUCTS: You have up to 30 business days to return any merchandise with no restocking charge. After 30 days, customers returning merchandise will be invoiced a 20% restocking charge (unless otherwise stated) and freight charges incurred in returning the product. We must request that merchandise be RETURNED PREPAID and in RESALABLE CONDITION, for a merchandise credit to be issued, less the original shipping and handling. After 45 days we will be unable to accept any returns, due to the seasonal nature of our horticultural business.
LIMITATION OF WARRANTY
All recommendations made by us are compiled from recognized horticultural sources. We are not responsible for damage or failure because of any recommendations given by Rivendell Distribution & Sod Farm, Inc. or our personnel or errors in advertising a product, nor variances of color and the actual product.